I placed the order on the 27th of March. The next day I got an email saying that my order was sent. I have sent them an email reply inquirying (last week) with no avail. I called them and I get a phone message which allowed me to leave a message. But, their phone message states that the best way to get a message to them is via email (different address than the one they sent me stating that my order was shipped). I have sent many emails and left a few phone messages since. They do not reply. every message I send them has my contact info and the order #. I'm discouraged.