Last year an older woman would call in rather frequently, even though she never had much to say. Instead of teasing her or refusing to take her calls, the hosts figured that she was just lonely and wanted to hear a human voice. Turns out they were right. She was a widow and her children moved away. She was frail and very much alone. The two hosts asked if they could visit her and they've been close ever since.
Do you know how much a feel-good story would be appreciated in this day and age? It would go viral in no time flat and the hosts would be instant stars.
It's funny how the same act of kindness can be seen differently in two different times.