Even though I bought the Krell amp used, Krell spent much time with me and treated me like a customer. Contrast that to VTL which in no uncertain terms told me (when I inquired about purchasing a $750 phono board for a VTL preamp I was considering buying used)I was not a customer and they can't be bothered taking the time to help people who buy their products used.

The Krell KSA300s is a brute of an amp. I don't know if it's worth 10G's but I am very happy with the sound and that's all that matters to me.