I've only had one problem so far and I'm thinking that was something from half.com and not Amazon. It was obviously an illegally copied version, but I've gotten many things and that's the only problem. From Amazon, they've been fine. Sometime they have a worn cover, but I don't expect more for a penny. When you search for something at Amazon, just see what comes up in the used section. Sometimes the used things are almost as much (or more!) than Amazon's price, but there are some real gems. Especially now with VHS, you can pick up some great bargains.