Triode and I are alive and well.What number are you calling? Must not be the one on my web site, since I do answer it, except when I'm in an area with no cellphone service, which is all too frequently. That number is being replaced by a new land line number for Triode: 860-779-7761. Please don't call it now and post an hour later saying I don't answer that one. It's in CT and I'm in CA till Monday. You can call it and leave a message, though.
As to hours, I don't have a retail shop, so I don't have "hours" per se. On the other hand, I respond to emails at 6am and 10pm and while on business road trips before having dinner, (like now at 7:45) so I don't feel too badly about not having 9-5 office hours.
You can email me or call the new number and leave a detailed message and I'll get back to you sometime Monday.