Can you really not access your music? I'd contact customer service about that if I were you. I don't mess with the stuff because I find AI assistants more of a hindrance than a helpful tool. However, my daughter uses it, and she's been complaining about that issue for months now, so it's been like that for a while. Apparently, Amazon wants their members to subscribe to their Unlimited Plan. I guess it's not enough to pay for a Prime subscription, now they want you to pay an additional fee each month.