Last year an older woman would call in rather frequently, even though she never had much to say. Instead of teasing her or refusing to take her calls, the hosts figured that she was just lonely and wanted to hear a human voice. Turns out they were right. She was a widow and her children moved away. She was frail and very much alone. The two hosts asked if they could visit her and they've been close ever since.

That is great and a very uplifting story. Our radio hosts here on one station both lost their jobs (on two networks). They made fun of people. I seriously considered them to be bullies. I was glad they both got fired.