Has anyone ever felt rushed or possibly felt as if you were imposing on their time when dealing with them? Twice now; once I can understand, maybe he had a bad day; it happens, but twice is once too many. One more strike and this innings over for the PC team. They ain't all that cheap either.
Yeah it was a phone conversation. I would rather not give a bad impression of any business servicing the DIY community, but at some point you need to provide some level of customer service. Let me ask you this; If I asked you for a 1nf capacitor, would you say"They don't come marked as 1nf". Am I out of line to expect that someone in the electronic parts business be able to convert from nanofarads to picofarads fairly easily? Should I be told there are capacitor conversion websites I can access? 1 part we are talking about, thats it, one part. I don't know , maybe it's me and my little 100 dollar order.
Nope. Ordered from them a few time and never felt rushed. But I always ordered by part numbers. And you're right, they're not cheap. But their prices are very good for the qualify of their products.
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