I got this preamp from a friend of mine and I am the third owner. It is in absolutely perfect working condition and includes the remote and cables. My friend lost the manual in a housing move so I don't have the manual, but manuals can be purchased from some vendors that I have seen on-line. Cosmetically, there is a slight smudge on the face of the preamp and power supply. It is not noticeable except under certain viewing angles or lighting conditions.