It's the Post Office, and those guys are just glacial when there's a problem. I'm just going to fix it. Meanwhile, I get to have a current version in my rig, which sounds substantially better than my Old Reliable Original.Front right corner got bashed. At least it was on the way to me, and not you or a client. It's a part of my education for this stuff, and so good that it happened (twice, now) early on. I'm learning that shipping damage is a major headache for any small mail-order business. The product has to be packed far better than if it were a big-box item, because it gets shipped all alone, rather than on a skip with two hundred others, and thus hoisted by a crane or forklift by the skip.
I'm now packing in a bigger box, with the foam blocks all the way around, and putting plastic drywall cornerbead in all the corners, so the foam won't collapse when (I did not say if!) it gets thrown on a table edge on a corner.
Not your fault, my man.
Poinz